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  • Telephone Skills & You

    Avoid some very bad phone habits by learning the RIGHT way to give customer service.

  • The Four Styles

    Learn how to better communicate with others by identifying the four behaviour styles.

  • The Impact of Strategic Storytelling

    Realise the potential of storytelling - a powerful communication tool in organisational settings.

  • Giving & Receiving Feedback

    Understand how to successfully use feedback to enhance employee performance.

  • The Four C’s of Coaching

    Invest in your employees’ futures by learning effective coaching skills.
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Content Packages Available

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Introduction

Human capital development is a key to organisational effectiveness and viability. This portal offers valuable online video learning content in subject specific packages to address key training issues and as a result increase staff motivation and productivity. [More]
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